CRM
The filing cabinet
must go.
Broadside is a post-record CRM. It doesn't store contacts. It understands relationships — across every document, conversation, obligation, and signal you've ever touched.
Salesforce promised you a 360-degree view.
You got 20 tabs.
The unified customer profile has been the industry's promise since 1999. It's still a fiction. The contact record doesn't know that the support case from Thursday is connected to the contract renewal stalling because of the CFO departure you read about this morning.
A person has to make all of those connections. Broadside makes them for you.
How Broadside works
Ingest everything.
Contracts, emails, meeting notes, news, filings, support tickets. Broadside ingests any signal and extracts typed facts: commitments, assertions, events, relationships.
Interrogate claims.
Every extraction runs through an Adversarial pipeline. An Extractor pulls the facts. A Challenger argues against them. Confidence scores tell you how much to trust what the system believes.
Ask anything.
No filter panels. No boolean search. Ask in plain language. Cortex plans the query. The answer arrives with provenance citations to the exact sources that support it.
Adversarial Extraction
Two-model pipeline. Extractor plus Challenger. Every fact confidence-scored before it enters the record.
Immutable Vault
Nothing is ever edited in place. Every change is a new entry. The full history of every relationship is always available.
Provenance Chain
Trace any fact to the document that produced it, the model that extracted it, and the human who confirmed it.
Cortex
Local LLM sidecar handles all routing and triage. Frontier model reserved for comprehension. Fast and cost-efficient.
Ask Interface
Natural language only. No query builder. The system answers questions or it doesn't — it never confidently guesses.
Recipe Integrations
Connect to any system via human-readable Recipes. No connector library. No maintenance liability.
Deployment & Licensing
Deployment
- — Self-hosted (primary) — Docker Compose. Your server. Your data never leaves.
- — Managed (elective) — We run it for you. Same software, our infrastructure.
- — Bespoke (elective) — Custom-built on the Broadside architecture. You own the code outright.
Licensing
- — Subscription — Low monthly fee. Full access. Call-home validation included.
- — Perpetual buyout — One-time payment converts your subscription to a capitalizable asset. Air-gapped. Yours forever.